Online Reservation System:
Software, database & hosting

Symptom

Occasionally customers exceed their storage space usage beyond the agreed storage space. Bitpalace tolerates brief, accidental excess storage space and does not immediately block web space accounts so that our customers' e-mail inboxes and websites can be reached. However, this causes additional work and significantly higher operating costs.

Solution

Customers who exceed their storage space will be informed by us at short notice and asked either to order the necessary upgrades in order to keep their contract again, or to reduce the storage space usage. Unless the usage is reduced, Bitpalace will charge a surcharge for the unauthorized storage space overdraft from the second day onwards:

Per GB of storage space overdraft per commenced calendar month: [price] in addition to the basic price of the web space plan, at least #price_vpd0starter1gboverdraftminimum#/commenced calendar month.

You can avoid these increased costs by ordering a web space or storage space upgrade in good time.

The Bitpalace ValueWebspace has 1 GB storage space available. The storage space can be increased by upgrading to the Bitpalace Business Booster Webspace to 50 GB. The Bitpalace Business Booster Webspace costs [price]/month. You can simply order the upgrade by emailing support.

50 GB are available in the Bitpalace Business Booster Webspace. You can expand the storage space in 1 GB increments. Please just send an email to support:

1 to 9 GB additional disk space: [price]/GB/month
10 to 24 GB additional disk space: #price_vdp1starter1gb #/GB/month
25 to 49 GB additional disk space: [price]/GB/month
from 50 GB additional disk space: [price]/GB/month

each in addition to the basic price of the web space package.

Overview of frequently asked questions